The online course market is projected to exceed $400 billion by 2027. But ask any creator selling courses, communities, or subscriptions today and you'll hear the same thing: the platforms are the bottleneck, not the demand.
Prices have doubled in 12 months. "Unlimited" plans suddenly have caps. Transaction fees eat 7.5% of every sale. Support tickets sit for weeks. We read through thousands of real reviews on Trustpilot, Reddit, Capterra, and G2 — and the pattern is impossible to miss.
Here's an honest breakdown of the top 5 platforms creators use today, what users are actually complaining about, and why CreateLevel is built differently — for creators who sell courses, groups, and subscriptions without getting nickel-and-dimed.
| Rank | Platform | Starting Price | Transaction Fees | Biggest Complaint |
|---|---|---|---|---|
| 1 | Teachable | $39/mo | 7.5% on Starter | Forced repricing, product caps, withheld payouts |
| 2 | Kajabi | $69/mo | 0% | Expensive, declining support, "F" BBB rating |
| 3 | Thinkific | $0–$499/mo | Fees on free | Weak marketing tools, mobile app costs extra |
| 4 | Skool | $99/mo flat | 2.9% → 3.9% above $899 | No quizzes, no certificates, subscriptions only |
| 5 | Systeme.io | Free–$97/mo | Free plan only | Basic design, limited video hosting |
| ✅ | CreateLevel | Free to start | 0% on paid tiers | Built to fix all of the above |
Let's break each one down — with the actual customer quotes.
1. Teachable — Good Builder, But Customers Feel Trapped
What customers like: Solid course builder, mobile apps for students, reliable payment processing, certificates on every plan.
What customers actually hate:
Teachable's June 2026 and January 2026 pricing restructures triggered a creator revolt. Real reviews from Trustpilot and Reddit:
- "A creator who has been with Teachable for 7 years said they'll have to pay almost 3x what they were paying just to support their existing courses and bundles, from $119/mo to $309/mo."
- "$348/year in 2020 with unlimited courses → $1,668/year by 2026 — next tier to keep existing courses costs over $3,700/year."
- A February 2026 Trustpilot reviewer reported being charged $500 across repeated cancellation attempts before involving their bank.
- A December 2026 reviewer reported payment failures during a $10,000 campaign, with checkout breaking for 600+ attendees.
- Creator payouts held for 45 to 90+ days with no explanation, per multiple 2024–2026 reports.
On top of all that, the Starter plan still charges a 7.5% transaction fee on every sale, caps you at 100 students and 1 product, and the free plan was killed entirely in early 2026.
Bottom line: Good platform, but creators describe it as a trap. You build your business → they raise prices → migrating off is a "monster project."
2. Kajabi — Premium Price, But the Reviews Are Brutal
What customers like: Beautiful templates, deep email automation, true all-in-one toolset.
What customers actually hate:
Kajabi sells itself as the premium option — and customers expect premium support. They're not getting it:
- Kajabi holds a verified "F" rating from the Better Business Bureau with 18 complaints — the company failed to respond to 15 of them.
- Kajabi's Trustpilot score sits at 1.6 stars on PissedConsumer with 25% recommendation rate.
- "Kajabi is overpriced and underfunctioning. The customer support is also subpar. I literally spent weeks of back and forth before a customer service agent finally told me a 2-second fix."
- "Expensive for small businesses, design flexibility is limited and backend can feel unintuitive." (Capterra, December 2026)
- A founding member paying $997/year still finds "their platform difficult to use" — premium price without a premium experience.
- Multiple reports of being charged after cancellation, double-billed during trials, and unable to find the cancellation flow in-app.
And the entry point hurts: $69–$143/month before you've made a single sale. A public Change.org petition from existing users protested the 2026 price hikes.
Bottom line: Powerful tools, but you're paying premium for what increasingly feels like declining service.
3. Thinkific — Reliable LMS, But You'll Pay Extra for Everything
What customers like: Stable platform (publicly traded — TSX: THNC), strong course builder, enterprise clients like Shopify and Salesforce.
What customers actually hate:
- The funnel builder and email tools are noticeably weaker than Kajabi or ClickFunnels — creators end up paying for ConvertKit, Mailchimp, or ActiveCampaign on top.
- The mobile student app costs $199/month extra as an add-on (compared to Teachable, where it's included).
- The free plan still charges transaction fees.
- Multiple reviewers note that scaling on Thinkific means stacking 3–4 external SaaS tools just to run marketing properly — defeating the "all-in-one" pitch.
Bottom line: Solid LMS, but the real cost is double or triple the sticker price once you bolt on the tools you need.
4. Skool — Loved for Community, Hated for Almost Everything Else
What customers like: Clean UI, viral discovery loop, best-in-class gamification, simple $99/month flat pricing.
What customers actually hate:
Skool is a community platform pretending to be a course platform — and reviewers are blunt about what's missing:
- No quizzes. No graded assessments. No certificates. No drip content. No email marketing. No funnels. No custom domain.
- Subscriptions only — you literally cannot sell a course as a one-time purchase.
- Fees jump from 2.9% to 3.9% on sales above $899 (hidden in the help center, missed by most reviews).
- Skool has a 1.9/5 Trustpilot score — most complaints relate to billing issues, difficulty canceling, and being charged after free trials.
- "The platform does not have important features like selling funnels and email funnels."
- "The app is glitchy, with users reporting problems accessing courses and content."
- Every community lives under skool.com — no white-labeling at any price.
- $99/month per group — running 3 communities? That's $297/month.
Bottom line: Great if you're Alex Hormozi. Frustrating if you actually want to teach structured courses and own your brand.
5. Systeme.io — Unbeatable Free Tier, But You'll Outgrow the Design
What customers like: Genuinely useful free plan, all-in-one toolset, affordable upgrades.
What customers actually hate:
- Design customization is noticeably more basic than Kajabi or modern competitors.
- Native video hosting is limited.
- Community features are newer and lighter than dedicated community platforms.
- Pages start looking "templated" once you've seen a few — bad for brand-conscious creators.
Bottom line: Best zero-budget entry point. But the moment your brand starts mattering, the design ceiling becomes the problem.
The Pattern: Every Platform Forces a Compromise
Read enough reviews and the picture gets clear:
- Teachable locks you in, then raises prices and adds caps
- Kajabi charges premium but delivers "F"-rated support
- Thinkific forces you to buy 3+ external tools to actually market
- Skool is missing half of what a real course platform needs
- Systeme.io sacrifices design quality for affordability
No one combines a professional course builder, real community features, smart monetization, and modern design — without forcing creators to overpay, juggle tools, or accept feature gaps.
That's the gap CreateLevel was built to fill.
Why CreateLevel Is Different
CreateLevel was built by creators who got tired of paying $399/month for a platform that still didn't do what they needed. Here's the head-to-head:
| Feature | Teachable | Kajabi | Thinkific | Skool | Systeme.io | CreateLevel |
|---|---|---|---|---|---|---|
| Full course builder | ✅✅ | ✅✅ | ✅✅ | ⚠️ Basic | ✅ | ✅✅ |
| Quizzes & certificates | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ |
| Smart paywall with SEO | ❌ | ❌ | ❌ | ❌ | ❌ | ✅✅ |
| Offer/funnel builder | ✅ | ✅ | ⚠️ Weak | ⚠️ Basic | ✅ | ✅✅ |
| Subscriptions & tiers | ✅ | ✅ | ✅ | ✅ | ✅ | ✅✅ |
| One-time + recurring sales | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ |
| Community features | Basic | ✅ | ✅ | ✅✅ | Basic | ✅✅ |
| WhatsApp/Telegram/Discord paywalls | ❌ | ❌ | ❌ | ❌ | ❌ | ✅✅ |
| Free to start | ❌ (killed) | ❌ ($69/mo) | ✅ (with fees) | ❌ ($99/mo) | ✅ | ✅ (no fees) |
| Zero transaction fees | ⚠️ ($69+ plans) | ✅ | ⚠️ (paid plans) | ❌ (2.9–3.9%) | ⚠️ (paid plans) | ✅ on paid tiers |
| Modern UX & design | ❌ | ✅ | ✅ | ⚠️ Dated | ❌ | ✅✅ |
| No forced price hikes | ❌ | ❌ | ✅ | ✅ | ✅ | ✅ Locked pricing |
CreateLevel gives you:
- A drag-and-drop course builder with video, quizzes, drip content, certificates, and student management — none of Skool's gaps
- A smart paywall that locks content behind subscriptions and drives organic SEO traffic — something no competitor offers
- An offer builder for tiers, limited-time offers, upsells, and recurring subscriptions — without bolting on ClickFunnels
- Native paywalls for WhatsApp, Telegram, and Discord — monetize the communities you already have
- Zero transaction fees on paid plans — no 7.5% Teachable tax
- Locked-in pricing — we don't raise prices on existing customers, ever
- Modern design that makes your brand look as professional as the work you put in
How to Choose
If you're a brand-new creator with $0 budget: Systeme.io's free plan will get you started — but expect to migrate when your brand grows.
If you only want a community and don't care about structured teaching: Skool is the simplest option. Just budget for what's missing.
If you want everything in one place — courses, communities, subscriptions, paywalls, offers — without surprise price hikes, transaction fees, or feature gaps:
CreateLevel is built for you.
Start selling your course free — no transaction fees, no credit card →
Further reading
- How to Sell Online Courses in 2026 — Step-by-step guide to creating and selling courses that convert.
- Paywalls for Creators — Learn how to charge for premium content without alienating your free audience.
Sources: Real customer reviews from Trustpilot, Reddit r/OnlineBusiness, Capterra, G2, PissedConsumer, BBB, and platform help centers as of May 2026. Pricing and feature data from Teachable, Kajabi, Thinkific, Skool, and Systeme.io official pricing pages. Full analysis available in our competitor research.
